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Customer Success & Onboarding (Restaurants)

Wellfound
Remote (United States) Posted Oct 27, 2026
RemoteUSD 60,000 - 85,000 / year

About this role

Patrono

Restaurant operations app: POS revenue, staff schedules, HACCP and food cost in one place

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Customer Success & Onboarding (Restaurants)

  • $60k – $85k • No equity
  • |Remote ( United States )
  • |3 years of exp
  • |Full Time

Posted: today• Recruiter recently active

Hires remotely in

United States

Remote Work Policy Remote only

Company Location

Zagreb

Visa Sponsorship Not Available

RelocationNot Allowed

Skills

  • Customer Experience

  • Hiring contact

  • Fran Kuncic

  • Founder

About the job

Patrono is an operations app for restaurants. Food safety checklists, temperature logs, staff scheduling, food cost and the day's numbers in one place. We're launching in the US and building our founding team there.

What you'll do

  • Onboard new restaurants: locations, staff and checklists

  • Be the go-to person for owners and managers

  • Turn what you hear from operators into product feedback

  • Write help content for US restaurants

  • What we're looking for

  • Experience in restaurants (front of house, back of house or management) or in customer success for a software product, ideally restaurant tech

  • Calm, clear and organized

  • Comfortable with software

  • Nice to have: a food safety manager certification such as ServSafe Manager, Spanish.

What we offer

  • Remote anywhere in the US
  • Full-time or contract
  • Pay: $60,000 to $85,000 base per year, or $30 to $45 per hour as a contractor
  • A founding role with a direct line to the founder

Apply Now

About the company

Patrono More jobs Restaurant operations app: POS revenue, staff schedules, HACCP and food cost in one place1-10 Employees

Zagreb

1-10

SaaS

Restaurants

Software

Learn more about Patrono

Founders

Fran Kuncic Founder

View the team

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  • Full-stack Engineer (TypeScript, Next.js, Postgres)Remote only · Europe · €36k – €54k • No equity→

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