About this role
Customer Success Manager (Tier 3) We are seeking a Customer Success Manager (Tier 3) to work remotely across the United States and Canada, supporting SaaS customers with a strong technical focus and collaborating across teams to drive data-informed outcomes.
Position details:
- Pay: $84,700 – $106,000 per year (US) / C$81,500 – C$102,000 (Canada)
- Contract: Full-time
- Location: Remote, United States & Canada
Requirements
- SaaS customer success experience
- Strong technical aptitude
- eCommerce/Shopify experience preferred
- Data-driven decision-making
- Cross-functional collaboration skills
Benefits
- Medical, dental & vision plans
- Retirement contribution
- Flexible time off
- Parental leave
- Remote work stipends
Application deadline:
- 2026-10-06