Customer Success Manager
About this role
Customer Success Manager
locations San Antonio, TX
Remote
Grand Rapids, MI
time type Full time
posted on Posted 8 Days Ago
job requisition id R0014805
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using SWIVEL’s solutions. CSMs should be customer-focused and aim for mutually beneficial outcomes within the partnership. Working collaboratively with Product Teams and the Sales team, the CSM will be responsible for increasing solution utilization, reducing implementation risk, and identifying opportunities for business expansion.
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