About this role
About the company
Our client is a fast-growing technology company.
The role
Raydar is recruiting for this role on behalf of our client. Serve as a post-sale partner to customer legal departments, guiding them through setup, adoption and ongoing value from a software product. The role draws on legal operations knowledge and customer success work, with some training, teaching and travel.
What you'll do
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Run onboarding and enablement for customers after the sale so their teams adopt the product well.
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Identify customer challenges and shape tailored projects and workflows that strengthen their operations.
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Expand existing accounts by demonstrating ongoing value and deepening relationships.
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Teach courses and present at conferences to educate customers on features and good practice.
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Work with sales and product colleagues to pass customer insights back into planning.
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Requirements
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What we're looking for
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At least four years in a legal-adjacent advisory or operations field; a law degree is not required.
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A solid grasp of how in-house legal teams work, including their processes and pain points.
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Consulting or advisory experience, with a track record of managing projects and presenting recommendations to clients.
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Excellent communication skills, with comfort presenting, teaching and building customer relationships.
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Genuine interest in AI tools and willingness to travel about 25% of the time.
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Experience owning implementations from kickoff to go-live, or running 10 or more implementations at once.
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Prior work supporting a legal function in a support, advisory or coordinating capacity.
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Familiarity with how in-house legal departments operate.
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A strong understanding of legal processes and operations.
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Willingness to take part in teaching and training activities.
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A background from a top-tier school.
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Benefits
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Compensation and benefits
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Base salary: USD 150,000 to 200,000 per year
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Equity
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Medical, dental and vision coverage
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Life and disability insurance
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Retirement plan
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Parental leave
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Paid time off and sick days
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Company holidays
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Performance bonus
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Relocation support
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Location and work model
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Remote (US)
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Full-time