About this role
Job title: Customer Success Manager
OpusClip is seeking a remote Customer Success Manager in the United States to lead commercial account responsibilities and drive customer retention, growth, and revenue expansion while supporting renewals and account expansion.
Responsibilities
- Own commercial aspects of customer accounts
- Manage customer renewals and drive account expansion
- Maintain strong customer relationships and perform account management
- Drive customer retention, growth, and revenue expansion
Requirements
- 4+ years of experience in SaaS Customer Success or Account Management
- Experience with commercial ownership, customer renewals, and account expansion
- Strong customer relationship and account management skills
- Ability to drive customer retention, growth, and revenue expansion
- Experience in media, video, or content technology is preferred
Benefits
- Performance bonus
- Equity opportunities
- Medical, dental & vision insurance
- Career growth and professional development opportunities
- Fully remote work
Additional details:
- Pay: $100,000 – $140,000 per year + Bonus & Equity
- Job Type: Full-time
- Location: Remote, United States
- Hiring: Ongoing