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Customer Success Manager

LEADVENTURE®
remote
Belize

About this role

Job title: Customer Success Manager

Description

  • Position at LeadVenture Belize Customer Success Manager

Job Summary

The Customer Success Manager is the primary point of contact between Net Driven and our customers, delivering the highest level of service via phone, email, and web meetings. This position uncovers each customer's goals and proactively recommends marketing solutions that address their needs, with the aim of retaining and growing their partnership with Net Driven. A successful person in this role becomes a true customer partner — helping dealers sell, service, and retain more customers, while expanding their shop's revenue opportunities. Here is more of what you’ll get to do:

  • Help independent auto service and tire businesses thrive in a competitive market space.
  • Become an expert on all Net Driven products (within the first 90 days of employment).

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