Customer Success Manager, Industries
About this role
Job title: Customer Success Manager, Industries
About the Role
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and trusted advisor to our most complex customers across Financial Services, Systems Integrators, Semiconductor, Manufacturing, and Retail, helping them harness Claude capabilities (API, Claude for Enterprise, and Claude Code). You'll build genuine partnerships, understand their business objectives, AI vision, and technical needs, and advise on the right Claude capabilities to drive value and usage growth while collaborating with the broader account team.
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