Talent Apply
Log in
All jobs
CS

Customer Success Manager

Centric Software®
hybrid
Alicante, Spain Posted Aug 31, 2026

About this role

Customer Success Manager

Job Responsibilities

  • Provide functional and technical assistance to merchants via phone and ticketing system in the daily use of the Centric Shoppingfeed platform.
  • Ensure merchants and brands are fully aware of and able to use all the features offered by our solution.
  • Respond to customer questions and issues while ensuring a high level of customer satisfaction.
  • Act as a liaison with the technical support team when merchant issues go beyond functional support.
  • Build and maintain long-term relationships based on trust while advising merchants from a strategic perspective.
  • Help customers optimize their revenue according to their needs, business sector, and market opportunities.
  • Represent the voice of the customer internally to help improve and develop the platform.

Read the full description on TalentApply

Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.

Clean up your CV

AI rewrites and formats your CV so it reads well and gets past screeners.

See how you score

Get your match percentage for this exact role before you spend time applying.

Apply professionally

Send a polished application in one click — no retyping the same details.

Track it easily

Follow every application in one place instead of digging through your inbox.

Free account · No card required

Your next opportunity starts here

Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.

Download app