Customer Success Executive
About this role
Job Title: Customer Success Executive - Nebraska
Department: Customer Success
About the Role
As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers. In this senior individual contributor role, you’ll build and nurture executive-level relationships, craft and execute data-driven account strategies, and negotiate complex renewals and upsells. You’ll partner cross-functionally to ensure delivery of measurable outcomes—driving adoption, network growth, ROI, and program impact. Operating with high autonomy, you’ll act as a domain expert and trusted advisor, translating customer insights into clear narratives and actionable plans that mitigate risk, strengthen partnerships, and grow net revenue. You’ll thrive at the intersection of strategy, relationship management, and measurable impact in this role.
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