About this role
A full-time customer-facing role focused on helping Microsoft customers successfully adopt, optimize, and get business value from Microsoft technologies.
Key work:
- Build relationships with customer executives, technical teams, and partners.
- Create customer success plans aligned with business goals.
- Guide adoption of Microsoft solutions like Azure, Security, Modern Work, and Dynamics.
- Manage projects, escalations, risks, and delivery programs.
- Identify opportunities to improve customer outcomes and expand Microsoft usage.
- Coordinate internal Microsoft teams to deliver solutions.
Skills needed:
- Account management and customer relationship skills.
- Program/project management experience.
- Ability to lead cross-functional teams.
- Understanding of cloud technologies and Microsoft solutions.
- Strong communication and stakeholder management skills.
In one sentence: A strategic customer management role where you act as a bridge between Microsoft and customers, ensuring they successfully use Microsoft technologies to achieve their business goals.