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Customer Success Account Manager

Microsoft
Johannesburg, Gauteng, South Africa Posted Jul 14, 2026
Hybrid

About this role

About the Role Step into a role where your ideas spark innovation and your impact is felt every day. As part of the Customer Success Account Manager - Financial Services team, you will have the opportunity to drive change at the intersection of technology and business within the Financial Services industry. What You'll Do

  • Drive change at the intersection of technology and business within the Financial Services industry, helping customers achieve their goals with Microsoft solutions.
  • Manage and nurture strategic customer relationships, ensuring successful adoption, renewal, and expansion.
  • Collaborate with cross-functional teams to deliver value through use cases, outcomes, and measurable impact. What We're Looking For
  • Experience in customer success, account management, or related client-facing roles.
  • Ability to communicate effectively with senior stakeholders and translate business needs into technical solutions.
  • Understanding of technology solutions and how they apply to Financial Services.
  • Willingness to travel 25-50% as required. Compensation & Benefits
  • Compensation and benefits are not listed in this posting.

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