About this role
About the Role With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
The Customer Success Account Manager role in Singapore focuses on helping customers realize outcomes by partnering with Microsoft teams and leveraging the CE&S framework to drive adoption, value, and success. What You'll Do
- Build and manage relationships with assigned customers to ensure successful adoption of Microsoft products and services.
- Collaborate with cross-functional teams to drive customer value and outcomes.
- Monitor customer health, adoption metrics, and renewal opportunities, and communicate progress to stakeholders. What We're Looking For
- Experience in customer success, account management, or related roles.
- Excellent communication, problem-solving, and relationship-building skills.
- Familiarity with enterprise software and cloud services; ability to work in a fast-paced environment. Nice to Have
- Not specified in the posting. Compensation & Benefits
- Salary information not provided in the posting.
- Benefits details not specified.