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Customer Success Account Manager

AO Kaspersky Lab
Beijing, China
On-site

About this role

AO Kaspersky Lab

About

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Technical Support China

Beijing

B2B

Account Management

Customer Success Account Manager

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Responsibilities

Perform all standard CSAM responsibilities for assigned customers, maintaining a consistently high level of quality, ownership, and customer satisfaction:

  • Develop and maintain a deep understanding of the customer’s Information Security infrastructure, architecture, and related business processes, including current deployments and planned changes.

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