Customer Service/Teller

Job title: Customer Service/Teller

Location

Lagos Island, Lagos, Nigeria

Employment Type Full-time

Work Arrangement On-site

Sector Finance & Banking

Experience Level Entry Level (0-2 years)

Application Deadline October 25, 2026

Job Description

We are seeking enthusiastic and highly accountable individuals to join a leading institution in the banking sector as a Customer Service/Teller. This pivotal role offers an excellent opportunity for recent graduates or young professionals to launch their careers within a dynamic financial environment on Lagos Island.

As a key member of the front-line team, you will be instrumental in delivering exceptional service, managing customer transactions, and upholding the highest standards of operational efficiency. We are particularly interested in candidates who demonstrate strong organizational capabilities and excellent communication skills, both oral and written.

To foster gender balance within our workforce, male candidates will be prioritized for this position.

Required Skills

• Organizational SkillsAccountabilityOral CommunicationWritten Communication

Key Responsibilities

• Deliver exceptional customer service to clients
• Manage daily customer transactions accurately and efficiently
• Uphold high standards of operational efficiency
• Handle cash and other financial instruments with precision
• Adhere to all financial compliance and regulatory standards
• Resolve customer inquiries and issues promptly and professionally
• Utilize digital banking platforms to assist customers and streamline services

Qualifications

• Bachelor of Science (BSc) degree in any relevant field

• Must be 25 years of age or below

• Exceptional organizational skills

• Demonstrated high level of accountability

• Good oral communication skills

• Good written communication skills

• Male candidates will be prioritized for gender balance

• About This Role

• The Nigerian banking sector, particularly in Lagos, is experiencing rapid digital transformation and increased demand for personalized client interactions. This role is crucial for maintaining operational excellence and enhancing customer satisfaction within a competitive financial landscape. You will be at the forefront of daily banking operations, engaging directly with clients to facilitate transactions and resolve inquiries. Key responsibilities include precise cash handling, effective customer relationship management, adherence to financial compliance standards, and leveraging digital banking platforms to streamline services. This position directly impacts client retention and the bank's reputation for service quality, contributing to overall business growth.

• Who Should Apply

• How to Stand Out When Applying

• Posted Date

• October 12, 2026

• View original job posting

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