Customer Service Supervisor
About this role
Queens Public Library
Description
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Queens Public Library is a national and international leader in the delivery of public library service. Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation serving 66 locations.
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Job Description
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The Customer Service Supervisor at the Principal Library location works in partnership with the Community Library Manager (CLM) and Assistant Community Library Manager (ACLM) to lead customer service efforts at some of the busiest community libraries within our organization in terms of annual circulation, gate count, programs and/or program attendance.
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