About this role
JOB DESCRIPTION:
MAIN PURPOSE OF THE ROLE
Individual contributor that works under limited supervision. Applies subject matter knowledge. Requires capacity to understand specific needs or requirements to apply skills/knowledge.
MAIN RESPONSIBILITIES
- Receives telephone calls which are predominantly routine, but may require deviation from standard screens, scripts and procedures.
- Uses computerized system to gather information and confirm sales prompted by incoming calls.
- No selling responsibilities are involved with this activity.
- Typically transfers calls to appropriate person as necessary.
- May answer inquiries, resolve problems, and promote products/services.
- Requires general knowledge of company, products, and/or services.
QUALIFICATIONS
Education
- Education Level Major/Field of Study or Equivalent
- Technical Diploma (± 12 years)
- The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
- Customer Service
DIVISION:
- ANI International Nutrition
LOCATION
Vietnam > Ho Chi Minh City > Flemington Tower
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Not specified
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)