About this role
Customer Service Specialist
The Customer Service Specialist located in Patterson, La is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
- Coordinate orders and shipments between Manufacturing and customers.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
- Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
- High school diploma or GED
- Solid Communication skills
- Must be able to work independently
- Must be able to work under pressure in a fast-paced, high-pressure environment
- Must be able to work with the team in developing improved work processes for the department
- Candidates must be able to legally work and reside in the US, without sponsorship