About this role
About the Role As a Customer Service Specialist at Meridian Behavioral Healthcare in Gainesville, you’ll be the first point of contact—supporting clients in person and by phone, while ensuring a welcoming, efficient experience and smooth daily operations within the center. You'll play a vital role in connecting individuals to care and supporting program success. What You'll Do
- Greet and assist clients, answering questions and directing them to appropriate services
- Provide administrative and clerical support (scheduling, correspondence, filing, mail, etc.)
- Manage financial tasks including co-pay collection, deposits, and petty cash
- Support departmental operations and contribute to overall program success What We're Looking For
- Associate's degree (preferred) with clerical/reception or billing experience OR High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)
- 27 WPM typing and ability to pass required assessments
- Bilingual skills a plus
- Must pass Florida background screening
- Ability to handle client interactions, scheduling, and cash handling Nice to Have
- Tuition reimbursement & career growth opportunities
- Generous PTO & holiday benefits
- 403(b) with up to 8% company match
- Comprehensive health, dental, vision & wellness programs
- Additional perks including EAP, discounts, and more Compensation & Benefits
- Salary: $16.32/hour (Non-Exempt)
- Onsite work environment