About this role
Job title: Customer Service Specialist
Gyor, Hungary, HU, H 9027
Requisition:
66889
Job Duties and Responsibilities
- Answer customer incoming calls/chat/emails
- Enters orders into ERP system
- Review and resolve blocked orders
- Upsell placing orders of danaaftermarket.com & Teccom and use of our portals.
- Past due customer communication
- EDI process knowledge and resolve ASN issues
- Coordinates shortage, overage, damage claims and returns
- Works with sales, accounting and product management to resolve debits, credits, and warranty related i