About this role
Job title: Customer Service Specialist
About the Role The Customer Service Specialist serves as the primary liaison between callers, walk-ins, and the hospital billing department. They interact with patients, guarantors, insurance companies, providers, and other departments to address inquiries related to facility and professional claims billed by Bay Area Hospital.
What You'll Do
- Serve as the primary liaison between callers, walk-ins, and the hospital billing department.
- Field inquiries across a wide range of billing information for facility and professional claims billed by Bay Area Hospital.
- Interact with patients, guarantors, insurance companies, providers, and other departments to resolve billing questions and direct inquiries appropriately.
What We're Looking For
- Not specified in the posting.
Compensation & Benefits
- Salary range: $20.35 - $30.20 USD per hour
- Compensation Grade: UFCW; Grade Profile: U042
- Bay Area Hospital is an Equal Opportunity Employer. Anti-Retaliation Notice