About this role
Job title: Customer Service/Sales Associate
We are urgently seeking a dynamic Customer Service/Sales Associate to join our team in Lekki, Lagos. This role is ideal for individuals who are customer-focused, confident, and possess strong sales acumen.
As a key member of our team, you will be instrumental in delivering exceptional service and driving sales, contributing directly to our growth. Proximity to the Lekki location is essential for this immediate resumption role, which operates on a 6-day onsite schedule, including weekends, with one weekday off.
Required Skills
- Customer service
- Sales
- Customer focus
- Confidence
- Client engagement
- Communication
- Problem-solving
Key Responsibilities
- Provide exceptional customer service and support to clients.
- Actively engage in sales activities to meet and exceed targets.
- Handle customer inquiries and resolve issues efficiently and courteously.
- Maintain a high level of product knowledge to assist customers effectively.
- Contribute to a positive and productive work environment.
- Work a 6-day onsite schedule, including weekends, with one weekday off.
Qualifications
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A strong customer-focused approach.
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High level of confidence in client interactions.
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Proven ability and aptitude for sales.
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Proximity to the Lekki location is a critical requirement.
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Ability to resume immediately.
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About This Role
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The retail and service industries in Lekki, Lagos, are experiencing dynamic growth, driven by increasing consumer demand and digital transformation. This Customer Service/Sales Associate role is crucial for delivering exceptional client experiences and driving revenue through effective sales engagement. You will be at the forefront of client interaction, utilizing CRM tools and product knowledge to address inquiries and convert leads. Your contribution will directly impact customer loyalty and sales performance, supporting the company's market expansion and brand reputation in a competitive urban landscape.