Customer Service

Customer Service

What will your functions be?

• Atención telefónica/mail a clientes y proveedores. Notificación a clientes de todo lo relativo a embarques.
• Confección de documentación, sobre todo de Importación (BL's, certificados, sumarias, listas de carga, manifiestos...).
• Gestión de bookings/órdenes de transporte.
• Comunicación con el Puerto, Terminal y Agencia Tributaria.
• Control de espacios en barcos, fechas de llegada-salidas y transbordos.
• Facturación a clientes.

What are we looking for?

• Formación: Grado Superior en Comercio Internacional y/o Logística y Transporte.
• Experiencia: al menos 2 años realizando las mismas funciones o en puesto similar en el sector.
• Inglés: nivel intermedio/alto (se realizará prueba de idioma). Muy valorable contar con francés.
• Usuario/a avanzado/a de Office.
• Profesional con alta orientación hacia el cliente y capacidad de trabajo en equipo.

What do we offer?

Working at our company provides:

• Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
• Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.
• Work-Life Balance: We value the balance between work and personal life.
• Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
• Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
• Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
• Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment. By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.