About this role
Overview
- YellowDoor Hotels is hiring a Customer Service Representative to ensure guests receive timely, thoughtful support and that the restaurant has accurate information to deliver a premium experience.
Responsibilities
- Respond to guest enquiries across phone, WhatsApp, social media, and email.
- Manage reservations, preferences, special requests, and guest records accurately.
- Resolve routine complaints and escalate refunds or serious concerns promptly.
Requirements
- 2–4 years of relevant experience.
- Must be based in Abuja.
- Must be available to work on-site in Wuse 2.
- Must be comfortable with rotating shifts, including evenings and weekends.
Benefits
- Salary: ₦80,000–₦100,000 per month.
Other:
- Location: Abuja, Nigeria. On-site. Rotation shifts including evenings and weekends.
- Deadline: 21 Oct 2026.
- Apply at the provided link.