About this role
Customer Service Representative (Team Member)
Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: A) Cinema operation: we Manage sites; Own sites B) Consultancy for cinema development: Design; Fit-out; Cinema project management C) Film Distribution: Rights Aquisition; Booking into cinemas; content development
Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:
- Selling box office tickets, responding to queries reservations and sales.
- Monitoring and maintaining cash flow, ensuring that there are no shortages.
- Ensuring that guests are well guided to entrance and exit into the cinema.
- Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
- Participating in briefings and other meetings as requested by the cinema manager.
- Attend and participate in training sessions as required by managers and HR.
- Contribute to increasing concession revenues.
- Responsible in the arrangement and cleaning of designated areas.
Qualifications
- ND (National Diploma)
- HND (Higher National Diploma)
- BSc / BSE (Bachelor’s Degree)
- Diploma
- NCE (Nigerian Certificate in Education)
- SSCE.
Age Requirement:
- Candidates must be between 19 and 26 years old.