About this role
About the Role The Customer Service Representative at Stewart promotes the company’s services through sales and marketing activities while ensuring customer success. You will provide administrative and operational support to the sales team to help sell and close Stewart products in alignment with leadership goals. This is an in-person, onsite role based in Schenectady, NY. What You'll Do
- Answer routine questions and issues about Stewart products and services from internal and external customers
- Effectively resolve inquiries or escalate concerns in a timely fashion
- Perform a wide range of support functions to assist in departmental processes
- Follow clearly defined procedures to complete daily tasks
- Use existing procedures to solve straightforward problems with limited discretion
- Use basic communication skills to address internal and/or external clients and team members
- Serve as an individual contributor under direct supervision with little autonomy
- Perform all other duties as assigned by management What We're Looking For
- High school diploma required; Bachelor's degree preferred
- Typically 0-2 years of related work experience