About this role
About the Role
You will serve as a Customer Service Representative for a State Farm agent team, delivering exceptional customer experiences and supporting policyholders with inquiries, policy changes, and claims. This onsite role focuses on accurate record-keeping and strong communication to ensure customer satisfaction. What You'll Do
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Provide courteous and responsive customer service for insurance policies and State Farm clients.
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Process policy changes and claims, and maintain accurate records.
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Communicate clearly with customers and internal teams; require attention to detail.
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Assist with inquiries and support as needed to ensure positive customer outcomes. What We're Looking For
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Ability to provide excellent customer service and effective communication.
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Experience handling policy changes, claims, and documentation.
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Strong attention to detail and organizational skills.
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Customer service experience preferred. Nice to Have
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Experience in the insurance industry or similar customer service roles is a plus. Compensation & Benefits
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Salary: $40,000-$50,000 per year
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License Reimbursement
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Health insurance
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Opportunity for advancement
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Paid time off
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Training & development
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401(k)
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Bonus based on performance
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Flexible schedule