About this role
Snapscale
Description
- Snapscale is searching for a skilled and experienced Spanish Speaking Professional.
Responsibilities
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Insurance verification (experience preferred)
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New patient enrollment
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Answer phone calls from patients
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Schedule/Reschedule patient appointments
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Respond to patient emails and texts
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Manage EMR
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Perks
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Health Maintenance Organization (HMO)
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Government-mandated benefits
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Highly-competitive compensation package
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Transportation allowance
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Opportunities for career growth and development
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Fun and supportive work environment
Requirements
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Proficient in both written and spoken Spanish and English
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Minimum 6 months BPO experience in a Spanish bilingual account (required); prior experience in healthcare accounts is a plus!
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Comfortable working with US-based clinics and physicians
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Eager to learn EMR, EHR, insurance verification, patient confirmation process, and do inbound/outbound calling
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Soft skills such as empathy are essential as you may be talking to people who have medical issues
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Organized and detail-oriented
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Can start ASAP
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