Customer Service Representative

Customer Service Representative

The Concierge will serve as a primary point of contact for residents and guests, providing a professional first impression, answering questions, and helping maintain a pleasant and inviting clubhouse atmosphere.

Key Responsibilities

• Welcome residents and guests with a warm, professional, and friendly demeanor.
• Serve as the primary point of contact at the clubhouse front desk.
• Answer questions, provide general information, and assist residents with requests.
• Deliver a high level of personalized, attentive service consistent with a luxury hospitality environment.
• Prepare and set up coffee and other designated refreshments at the front area.
• Help maintain a clean, organized, and welcoming reception space.
• Provide general front desk assistance and respond to resident needs in a timely and professional manner.
• Use basic computer applications to support daily front desk responsibilities.
• Collaborate with clubhouse staff to help ensure a positive experience for residents and visitors.

Required Qualifications

• At least two years of customer service experience.
• Excellent interpersonal and communication skills.
• Professional, polished, and presentable appearance.
• Strong customer service instincts and a welcoming demeanor.
• Ability to provide attentive, high-quality service and anticipate customer needs.
• Basic computer skills.
• Dependability, flexibility, and a team-oriented attitude.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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