About this role
Customer Service Representative
Our client is seeking a customer-focused and detail-oriented Customer Service Representative to support daily customer interactions and ensure a positive customer experience. The ideal candidate is a strong communicator who can efficiently manage inquiries, resolve issues, and build lasting relationships while working in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders, requests, and account updates
- Resolve customer concerns and escalate issues when necessary
- Maintain accurate customer records and documentation
- Collaborate with internal teams to ensure timely resolution of customer needs
- Provide professional and courteous service at all times
Qualifications
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1+ years of customer service, call center, or client support experience
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Strong verbal and written communication skills
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Ability to multitask and manage competing priorities
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Proficiency with Microsoft Office and CRM systems preferred
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Strong problem-solving and customer-focused mindset
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TalentMatch®
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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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