Customer Service Representative
About this role
Customer Service Representative
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Caldwell, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.
Responsibilities
- Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.
- Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.
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