About this role
Job Description
Full Time
Alpharetta, GA, Alpharetta, GA 30009 • Pyramid, Inc - Alpharetta, GA
Immediate need for a talented Customer Service Representative. This is a 02+months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid). Please review the job description below.
Job ID: 25-70179
Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Key Skills; Customer Service, Workflow Manager, MS Office
- Multiple systems knowledge (ECPD, ACSS, WFM)
- Excellent analytical & problem solving skills
- Strong interpersonal skills
- Excellent organizational and time management skills
- Professional verbal and written communication skills
- Strong commitment of Quality Assurance
- Ability to handle multiple tasks
- Proficient in Microsoft Office products (Excel, Word, and PowerPoint)
- Knowledge/Experience in a high volume, production environment
Our client is a leading telecommunications Industry and we are currently interviewing to fill this and other similar contract positions.