About this role
Customer Support Specialist — Entry Level
Saraland, AL | Full-Time | Monday–Friday | In-Office Only
THIS IS NOT A REMOTE POSITION. This role requires you to work in our Saraland, Alabama office Monday through Friday. Candidates must be able to reliably commute to Saraland.
Paid Training | Full-Time | Great Company | Growth Opportunities
Are you friendly, dependable, and enjoy helping people? We’re looking for an Entry-Level Customer Support Specialist to join our team!
No industry experience is required. If you have experience in customer service, retail, hospitality, reception, banking, call centers, or office support, we’d love to hear from you. We will train the right person!
What You'll Do
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Answer incoming customer calls and assist with questions
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Process customer orders accurately
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Update customer accounts and information
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Resolve customer concerns in a professional, positive manner
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Enter information accurately into the computer system
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Work with other departments to help customers
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Handle multiple tasks in a busy office environment
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Support daily office operations as needed
Requirements
We're Looking For Someone Who:
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Has excellent communication and customer service skills
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Can type 30+ WPM
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Enjoys talking with people and helping solve problems
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Can multitask in a fast-paced office environment
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Has strong computer and typing skills
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Is dependable, organized, and detail-oriented
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Maintains a positive attitude and professional demeanor
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Learns quickly and works well as part of a team
Preferred Experience
Experience in any of the following is a plus:
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Customer Service
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Receptionist
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Administrative Assistant
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Office Assistant
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Retail Sales
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Banking or Teller Experience
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Call Center
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Front Desk
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Hospitality
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Order Entry
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Data Entry
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Office Administration
Benefits
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Full-time, stable employment
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Paid training
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Supportive team environment
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Opportunity for growth and advancement
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Professional office setting
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Monday-Friday schedule
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Competitive pay
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Benefits available
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If you're looking for a career with a company that values customer service, teamwork, and professional growth, we'd love to hear from you. Apply today!