About this role
Job title: Customer Service Representative
Overview: LATEEFTECH AUTOMOBILE CLINIC LTD is seeking a Customer Service Representative to provide excellent customer support and ensure a positive experience for customers. The ideal candidate will handle inquiries, resolve complaints, and communicate effectively across various channels.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Acknowledge and resolve customer complaints.
- Develop a strong understanding of the company's products and services to effectively answer customer questions.
Requirements
- Ability to remain calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working in customer support.
- SSCE, OND, or BSc qualification.
- Candidates must reside within Mainland Lagos.