About this role
Cheaper Beta Enterprises
Cheaper Beta Enterprises is fast growing company with focus to provide consumers goods and services at the best market price . We are continually creating an atmosphere for employees to grow.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Akoka, Lagos Employment Type: Full-time Work Days:Monday – Saturday Work Mode: Fully Onsite
Job Description
- We are seeking a customer-focused and proactive Customer Service Representative to manage customer enquiries across social media platforms, attend to orders and ensure a smooth customer experience.
Key Responsibilities
- Respond promptly to customer enquiries via social media platforms.
- Attend to customers and provide accurate product/service information.
- Receive, process and follow up on customer orders.
- Keep customers updated on their orders and delivery status.
- Handle customer complaints and resolve issues professionally.
- Maintain positive customer relationships.
- Support daily customer service and sales activities.
Requirements
- Good written and verbal communication skills.
- Ability to navigate social media platforms effectively.
- Good customer relationship and interpersonal skills.
- Must be organised, proactive and attentive to details.
- Ability to multitask and work with minimal supervision.
- Previous customer service experience is an added advantage.
Salary
N100,000 per month.
Application Closing Date
Ist December, 2026.