About this role

Customer Service Representative

Location: Mainland Lagos, Lagos, Nigeria Salary: NGN 100,000 - 150,000 monthly Employment Type: Full-time Work Arrangement: On-site Sector: Customer Service & Support Experience Level: Entry Level (0-2 years) Application Deadline: October 16, 2026

About the Company

CURSO ERP SOLUTION LIMITED is a dynamic and diversified organization offering specialized services across the automobile, medical, and surgical sectors. The company is dedicated to providing dependable vehicle diagnostics, repair, and servicing, alongside comprehensive healthcare support, medical consultations, and surgical procedures. Their commitment lies in delivering high-quality, professional solutions that cater to the diverse needs of individuals, businesses, and organizations. With a focus on efficiency, professionalism, safety, and customer satisfaction, CURSO ERP SOLUTION LIMITED strives to exceed expectations. They aim to be a trusted partner for all their clients' automotive and healthcare needs, ensuring a seamless and positive experience.

Job Description CURSO ERP SOLUTION LIMITED is seeking a dedicated Customer Service Representative to join their team in Mainland Lagos. In this role, you will be the primary point of contact for customers, ensuring a positive and professional experience. You will handle inquiries, resolve complaints, and gain in-depth knowledge of the company's diverse services, including automobile, medical, and surgical solutions. This position requires a calm demeanor, excellent communication skills, and comfort with computer systems. If you are passionate about customer satisfaction and thrive in a dynamic environment, we encourage you to apply.

Required Skills

Customer Service
Communication
Problem Solving
Computer Proficiency
Conflict Resolution

Key Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.

Qualifications

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
SSCE / OND / BSC.
Candidates must stay in Mainland Lagos only.
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About This Role
In Nigeria's burgeoning service sector, customer interaction is paramount for business success. This role demands a deep understanding of customer needs and effective problem-solving. Proficiency in CRM systems, communication protocols, and conflict resolution techniques is essential. The impact of this position directly influences customer retention and brand loyalty, contributing significantly to the company's overall return on investment and market reputation.
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Posted Date
October 3, 2026
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