About this role
Job title: Customer Service Representative
Description
- CURSO ERP SOLUTION LIMITED is a diversified company providing professional automobile, medical, and surgical services. The company is committed to delivering reliable vehicle diagnostics, repairs, servicing, healthcare support, medical consultations, and surgical services through quality-driven and professional solutions. Our goal is to provide efficient services that meet the needs of individuals, businesses, and organizations while maintaining high standards of professionalism, safety, and customer satisfaction.
Key Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
Requirements
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- SSCE / OND / BSC.
- Candidates must stay in Mainland Lagos only.