About this role
Job title: Customer Service Representative (CSR)
Job Overview
- Location: Victoria Island, Lagos, Nigeria
- Salary: NGN 150,000 - 200,000 monthly
- Employment Type: Full-time
- Work Arrangement: On-site
- Sector: Healthcare & Medical
- Experience Level: Junior (1-3 years)
- Application Deadline: October 30, 2026
About the Company
This organization is a healthcare clinic focused on providing exceptional patient care. They prioritize a professional and compassionate approach to all interactions, aiming to create a welcoming and efficient environment for patients. The company values strong communication, organizational skills, and a commitment to patient well-being. Their focus on both clinical services and customer experience highlights their dedication to holistic healthcare delivery.
Job Description We are seeking a dedicated Customer Service Representative (CSR) to join our healthcare clinic.
In this role, you will be the first point of contact for patients, ensuring a professional and welcoming experience.
Your excellent communication and interpersonal skills will be crucial in attending to patients, managing inquiries, and handling complaints effectively.
Proficiency in basic computer applications and strong organizational skills are essential for this position.
Key Responsibilities
- Attend to patients professionally
- Manage inquiries
- Handle complaints
- Provide excellent customer service
Required Skills
- Customer service
- Interpersonal skills
- Communication skills
- Patient handling
- Inquiry management
- Complaint handling
- Organizational skills
- Basic computer applications
Qualifications
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Degree, HND, or relevant qualification
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Previous customer service experience; clinic or healthcare experience is an advantage
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Excellent communication and interpersonal skills
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Good organizational skills and proficiency in basic computer applications
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How to Stand Out When Applying
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Posted Date
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October 17, 2026