Customer Service Representative
About this role
Customer Service Representative
POSITION REQUIREMENTS
Educational
- High school diploma or equivalent
- Strong working knowledge of Microsoft Office Suite, Google Documents/ Sheets
Experience
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Minimum of 3 years of experience in customer service
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Significant experience with basic office functions in a busy environment
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Prior experience in animal related industry is preferred but not required
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Personal
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Flexibility in schedule and ability to cover other CSR’s shifts
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Quickly learn how to pronounce, define and spell commonly used veterinary terminology
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Perform basic computer skills
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Ability to lift 30lbs
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Ability to sit for long periods of time
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Ability to stand for long periods of time
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Ability to tolerate noise and odor
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As an employee in a veterinary office we often deal with barking dogs, crying cats and noxious odors, chemical or otherwise
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Reasoning Ability
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