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Customer Service Project Manager

Linde Advanced Material Technologies
Ontario, CA, United States
On-siteUSD 90,000 - 132,000 / year

About this role

About the Role Lead end-to-end project management for customer supply systems involving cryogenic tanks, vaporizers, pumps, high‑pressure receivers, controls, and instrumentation for atmospheric gases, hydrogen, and CO₂. Serve as the technical expert supporting regional installation service centers and drive safe, compliant, and on‑time project delivery. What You'll Do

  • Lead project management for customer supply systems involving cryogenic tanks, vaporizers, pumps, high‑pressure receivers, controls, and instrumentation for atmospheric gases, hydrogen, and CO₂
  • Manage projects end‑to‑end from proposal through implementation, serving as the technical expert supporting regional installation service centers
  • Design and size supply systems including tank sizing, line sizing, valve specifications, relief valve sizing, and pump sizing using engineering tools
  • Review fabrication drawings and construction submittals for compliance and provide design recommendations
  • Coordinate with technicians, sales, and contractors to ensure safe execution, proper training, and adherence to project requirements
  • Oversee complex and non‑standard projects while maintaining budget control and performance expectations
  • Administer quality documentation and ensure all project records meet internal standards
  • Facilitate turnkey activities from site surveys through system start‑up with contractors and internal teams
  • Provide technical guidance to less experienced technicians and act as a consultant for engineering recommendations and training
  • Make timely technical decisions considering safety, cost, feasibility, and operational impact under tight deadlines
  • Develop innovative engineering solutions to improve safety, reliability, and productivity of supply systems
  • Deliver technical presentations to internal and external customers
  • Collaborate with cross‑functional teams including Sales, Business Development, Engineering, PDI, PHS, PSI, Logistics, Distribution, Legal, and Safety
  • Contribute to standards and guideline development to support consistency and best practices across the organization What We're Looking For
  • Two (2) years of project management experience in technical or engineering‑related work
  • Advanced computer proficiency including Microsoft applications, CAD tools, and Excel
  • Knowledge of design codes and standards such as ASME, NFPA, DOT, and CGA
  • Knowledge of piping materials including application, selection, and specification
  • Ability to meet project schedules and manage tasks to completion
  • Willingness to travel up to 25% to support project and construction activities Compensation & Benefits
  • Salary range: $90,000 to $132,000 per year; Pay commensurate with experience
  • Benefits include health, dental, disability, and life insurance; paid holidays and vacation; 401(k) matching; pension benefits; employee discount program; and opportunities for educational and professional growth

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