About this role
Opay is hiring!
Customer Service Professional (Igbo, Hausa or Yoruba Fluent Speaker)
📍Lagos, Nigeria
Qualifications & Experience
- Bachelor's Degree or Higher National Diploma (HND) in any relevant discipline.
- Minimum of 1–3 years' experience in a Contact Center, Customer Service, Customer Experience, or Call Centre environment.
- Ability to speak any of the languages fluently: Igbo, Hausa or Yoruba.
- Experience within FinTech, Financial Services, Banking, Telecommunications, or E-commerce will be an advantage.
- Familiarity with CRM systems, ticketing tools, and customer support platforms.
- Basic understanding of digital payments, electronic transactions, mobile banking, and financial technology products.
You will be contacted if qualified.