Customer Service Partner Operations Manager, Mandarin Speaking
About this role
Role overview
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Fluency in Mandarin and English is required. Visa sponsorship is not available.
Location: This role is a full time position and can be based in Singapore, Tokyo, Seoul, or Manila.
The Role
We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer service management to the Airbnb community as a Partner Operations Manager, Mandarin. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service through partner and service management.
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