About this role
Expression of Interest – Customer Service Officer
New South Wales, NSW, Australia
Permanent Full Time
Expression of Interest – Customer Service | Upcoming Opportunities
Our integratedliving family is growing (and we love it!), with more clients joining our community and exciting new opportunities becoming available. We’re looking for friendly, organised and customer-focused people to join our Carrington-based Call Centre in upcoming Customer Service roles.
At integratedliving Australia, we provide high-quality community and in-home health services across rural, regional, and remote communities. Our mission is simple — supporting people to live healthy, independent, and active lives in their own homes and communities.
What a day can look like
- Respond to client enquiries and provide friendly, professional customer service
- Support clients with bookings, information and general enquiries
- Liaise with internal teams to resolve questions and provide solutions
- Manage administrative tasks and maintain accurate customer records
- Build positive relationships with clients, families and colleagues
- Help ensure every customer has a positive experience with integratedliving
What you’ll bring
- A genuine passion for helping people and providing great customer service
- Previous experience in customer service, administration, contact centres or similar roles
- Strong communication and interpersonal skills
- Excellent organisation and attention to detail
- Confidence using computers and learning new systems
- A positive, solutions-focused approach
What we offer
- Supportive and collaborative team environment
- Monday to Friday or 7-day rotating roster options, depending on the role
- Salary packaging up to $15,900 tax-free
- Ongoing training and professional development
- Access to Perkbox with 9,000+ discounts
- Wellness programs and Employee Assistance Program (EAP) support
- Real career progression opportunities
What’s next?
If you’re passionate about helping others and interested in upcoming Customer Service opportunities, submit your Expression of Interest today.
Our Talent Acquisition team will review your application and contact you when a suitable opportunity becomes available.
Please note: This is an Expression of Interest and does not automatically apply you for future roles.
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