About this role
What’s the role?
Our Thebarton Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract. This role will serve as the central link between customers, technicians, and workshop operations, ensuring efficient communication, accurate administration, and a high standard of customer service. Your key responsibilities include:
- Managing customer enquiries, bookings and quotes
- Coordinating technician schedules
- Providing clear and timely job updates
- Supporting Site Managers with workflow planning
- Maintaining accurate data and administrative records
Is this you?
We're seeking a proactive and professional individual who brings:
- Experience in customer service, scheduling or service advising (automotive highly regarded)
- A confident and professional phone manner
- Strong organisational and problem-solving skills
- High accuracy in data entry and administration
- Solid Microsoft Office skills
- The ability to manage multiple priorities in a busy environment
Why join ADAS?
Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity. You'll benefit from:
- Full-time, Monday to Friday (no weekends)
- Ongoing training and career development within a national organisation
- Employee recognition programs and annual awards
- Team member discounts with Repco, NAPA, AMX, Motion Industries and more
- Employee Assistance Program (wellbeing, financial and legal support)
- Paid volunteer leave and paid parental leave for permanent employees
If you're looking for a role where you can make a real impact, it'd be great to hear from you.
Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.
GPC Asia Pacific is an equal opportunity employer.
About Us
ADAS Solutions Australia offer an all-encompassing Advanced Driver Assistance Systems (ADAS) solution for the automotive industry. With expert calibration services at our static facilities nationwide and convenient mobile options across Queensland, New South Wales, South Australia, Victoria, and Western Australia, we ensure top quality support. With the ever increasing popularity of electric vehicles, ADAS Solutions have extended their offering to this growing market with EV Solutions Australia. Join ADAS Australia and be part of a dynamic team using the latest OEM tooling and software to lead the industry in ADAS calibration and support.