Customer Service Officer

Customer Service Officer

Customer Service Officer

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View Jobs at FumQuench Parfaithub

Posted: Oct 20, 2026

Deadline: Not specified

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FumQuench is a parfait brand where richness, creaminess, and freshness meet in every bowl. Our mission is to create a refreshing experience in every bowl, combining nutrition with unmatched taste and quality. we represent premium enjoyment. Every product we serve is carefully made with freshly sourced ingredients, ensuring our customers enjoy a perfect balan...

Responsibilities

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Excellent knowledge of our products to be able to solve customer issues.
• Ensuring all customer orders are processed efficiently and promptly.
• Keep clear records of customer interactions, transaction, complaints and feedback
• Work with other team members to solve customer problems
• Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.

• Candidate must reside near Gbagada, Lagos

• Must have completed the National Youth Service Corps (NYSC)

• Proven customer support experience

• Must speak and write crisp and clear English

• Must be able to work on some weekends and holidays.

• Work from the office 26 days a month

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