About this role
Job title: Customer Service Officer / Bank Service Teller
A financial institution is seeking a Customer Service Officer / Bank Service Teller to join their team across various locations in Abuja. This role is ideal for individuals with an NCE/OND qualification who are looking to build a career in customer service within the banking sector. You will be responsible for providing excellent customer support, handling transactions, and ensuring a positive banking experience for clients.
Location: Abuja, FCT, Nigeria Salary: NGN 162,000 monthly Employment Type: Full-time Work Arrangement: On-site Sector: Finance and Banking Experience Level: Entry Level (0-2 years)
Skills: Customer Service, Communication Skills, Banking Operations, Problem-Solving, Interpersonal Skills, Cash Handling, Customer Relationship Management
Responsibilities include greeting customers and assisting with inquiries; processing various banking transactions accurately and efficiently; resolving customer issues and complaints promptly; maintaining a high level of customer service and professionalism; adhering to all banking policies and procedures.
Qualifications: NCE/OND qualification ONLY; age not above 28 years; good communication and interpersonal skills; strong customer-service orientation; ability to work effectively in a fast-paced environment; organised, responsible, and willing to learn.
Benefits: HMO, Pension, Other benefits