About this role
Customer Service Manager Location: Monterrey, Onsite
Requirements
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5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.
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Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.
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Possess a solid level of technical knowledge that complements your service management capabilities
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Knowledge in technologies such as connectivity, voice, cloud (SDWAN, MS Teams);
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Hybrid way of working, two days at customer’s office at Monterrey
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The resource will be working in a migration project, Cisco to Fortinet platform.
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Onsite: Monterrey
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Client
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Engineering
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Ubicaciones
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Monterrey
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Cliente
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Techmahindra
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We help our clients enhance their talent attraction capacities, especially in technological profiles.
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We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.
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We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for