About this role
Section: What you will do
- Coordinate cross-functional communication between teams, team leads, and management to ensure effective collaboration and timely resolution of operational issues.
- Manage incoming requests, coordinate task distribution and prioritization, and ensure clear ownership across teams.
- Track task progress, deadlines, and dependencies, proactively identifying blockers and coordinating their resolution.
Section: What is required
- 3+ years of experience in B2B SaaS sales, customer success, or account management.
- Experience recognizing sales and expansion opportunities within existing client accounts.
- Learns new software quickly and explains technical product functionality clearly to clients.
- Communicates clearly in writing and in conversation with client stakeholders at all levels.
- Organizes work across multiple accounts and competing priorities, meeting deadlines in a fast-paced, collaborative team environment.
- Adjusts plans and approach as client needs and priorities change.
- Keeps detailed, accurate records of client activity and commitments.
- Experience using a CRM to manage client records; Salesforce experience preferred.
- Experience supporting clients through complex procurement processes, such as those at government agencies or universities, preferred.
Section: Details
- Location: Remote
- Job Type: Not specified
- Pay: Not disclosed
- Apply: Link below