About this role
Customer Service / Logistics Coordinator
We are seeking a Customer Service / Logistics Coordinator to support customers and coordinate shipments, delivery schedules, and order follow-up.
Responsibilities
- Respond to customer inquiries regarding orders and deliveries
- Coordinate shipping schedules with carriers and internal teams
- Track shipments and resolve delivery issues
- Maintain accurate logistics and customer records
- Process order changes, returns, and shipment updates
- Provide timely communication to customers and stakeholders
Requirements
- 2+ years of customer service, logistics, or supply chain support experience
- Strong communication and problem-solving skills
- Experience with shipping systems or ERP platforms preferred
- Ability to manage multiple priorities in a fast-paced environment
- Strong data entry and organizational skills