About this role
Customer Service
Don’t miss this full-time, interim Customer Service opportunity! You’ll provide exceptional service to customers both in person and over the phone, ensuring accurate processing of orders, payments, and scheduling requests.
Responsibilities of Customer Service
- Answer incoming customer calls and respond to inquiries professionally
- Take and process orders
- Process customer payments, including cash, checks, and credit cards
- Assist walk-in customers with payments, orders, and account questions
- Schedule service appointments and product deliveries using company software
- Maintain and update customer account information
- Accurately document customer interactions and transactions
- Perform additional administrative and office support tasks as assigned
Qualifications of Customer Service
- High school diploma or equivalent
- Strong verbal and written communication skills
- Professional and positive customer service approach
- Previous customer service, receptionist, administrative, or office support experience preferred
- Excellent attention to detail and organizational skills
- Ability to maintain confidentiality and handle sensitive customer information responsibly
- Comfortable working with customers both over the phone and face-to-face
- Ability to thrive in a fast-paced environment
This Customer Service position works Monday through Friday from 8:00am-4:30pm. We look forward to hearing from you!
IND50 Veterans and military spouses are encouraged to apply.
About Leddy Group Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.