About this role
Customer Service Hospitality – Reservations
Remote (U.S.-Based)
About the Role
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities:
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Assist clients in selecting and booking hotels
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Share accurate details on amenities, pricing, and availability
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Manage and update reservation details
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Communicate promptly and professionally via phone, email, or messaging
Qualifications:
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Strong communication and customer service skills
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Professional, detail-oriented, and self-motivated
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Basic computer skills and reliable internet connection
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Hospitality or customer service experience is a plus
What We Offer:
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Flexible remote schedule
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Full training and booking system access
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Supportive team environment
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Income-earning possibilities based on performance
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Travel discounts and perks